Tag Archives: restore

FAIL: iOS 9 can’t restore iCloud Backups from iOS 8

iOS9-Sucks

I thought I’d give the new iOS 9 Beta 1 a spin on my ageing iPad 3. I’ve hit a few stumbling blocks and thought I’d tell you about them.

The first attempt to add the new beta using iTunes didn’t work and turned my poor iPad into a coaster. Very disappointing. Thankfully a DFU restore did the trick, and iOS 9 was starting fine. Things were looking up.

I thought it would make sense to restore the latest iCloud Backup I had made just minutes before, thinking that testing with existing data would make sense. But restoring my iCloud Backup didn’t work: I picked one, the restore started, counted down the minutes, and shortly before it was due to finish, it comes up with the message in the screenshot above. Nothing doing.

I had three backups in total from various dates to choose from. I tried them all, multiple times, but to no avail: none of them could be restored. All I could do was to setup my device as a “new iPad” (after all, that was its launch title). It did make me wonder if all my iCloud Backups were broken or if it was just this particular iOS 9 Beta.

So I went on to explore a bit, being particularly intrigued by the Slide Over feature: apparently you slide in from the right hand side with one finger and bring up a second app. Doesn’t work of course. Turns out none of these new features work on my iPad 3, nor on the iPad 2: all you can do is use two fingers on the keyboard and move the cursor (no text selection either).

It was my understanding that Slide Over was supported on all devices, and that only the arbitrary split view and picture-in-picture required this week’s hardware. But since there’s no actual documentation on this topic, your guess is as good as mine. I didn’t even look at the News app, mainly because I’ve un-installed Flipbook and Zite many years ago and have never looked back.

The new Notes features are a nice touch, 4 years late in my opinion, but better late than never. The interface reminds mea little of 53 Paper. It is required to upgrade existing notes for use with iOS 9, much like the upgrade to iCloud Drive. You can choose not to do it, and the app tells you that upgrading means you can no longer exchange notes with older devices.

Apple want to make absolutely sure nobody is using old devices anymore: this is the another step in making sure there will be no more data exchange with iOS 5 and iOS 6 devices. It’s top priority for them. Please throw that iPhone 3GS and iPod Touch 4 and iPad 1 away once and for all. We should all go to the store and drop $1000 a month or more just to be able to write a shopping list that works on all our devices.

I had secretly hoped that iOS 9 would bring performance improvements. My device has been severely crippled with the arrival of iOS 8, and rumour has it that iOS 9 might remedy that. It’s too early to tell I must say: while the keyboard now reflects capital and non-capital letters depending on the shift key, it does take nearly a second for the font to change when you press said shift key or the symbol key. Nothing much has changed there. This could be because betas usually aren’t as fluid as release versions.

But because I no longer expect anything “nice” from the Cupertino Fruit Co. of late, I wasn’t even disappointed. iOS 9 looks and feels exactly like iOS 8 on my current device, and for me there is no benefit in having it on my device: I don’t intend to roll out any new apps in the near future, so I went back to exploring the iCloud Backup situation.

I’ve downloaded the iOS 8.3 release version, quickly wiped my iPad and tried to restore my backup again. No problem at all. Phew! Relieved that my backups were still intact, I try my best to forget this plethora of disappointment with iOS 9.

It’s a bit like how Apple must feel when they’re trying to forget that last year’s OS (or hardware) was ever released.

Completing an iCloud Restore when it's stuck on apps deployed from Xcode

Screen Shot 2014-07-22 at 13.30.25

When you update a device with a new iOS Version (beta or not) and restore an iCloud Backup, said backup gets stuck while trying to bring back your own apps that you have deployed with Xcode. The iCloud backup is only saving your app’s data, but not the actual bundle. The idea is that iCloud can bring those back from the App Store.

This means that apps you’ve deployed from Xcode, say as test apps or those still in development, are not on the App Store and hence cannot be brought back. When iCloud restores, it tries really hard – and as a result gets stuck in an endless loop.

The implication is that you cannot deploy a new iOS version over the air when this happens – because the previous restore needs to finish first before applying the new one. However, getting rid of those non-existent apps is impossible – because the standard “tap wiggle and press x” method doesn’t work. Neither does any of the other methods. This leaves us developers stuck with darkened icons like these and a never ending restore loop:

Screen Shot 2014-07-22 at 13.31.00

How do we fix’er, Cap’m?

You can deal with this in several ways:

Option 1: deploy the new iOS Version via iTunes and do not restore an iCloud backup. This however leaves you with lost data and is probably only good as a last resort, of if you don’t care about existing data.

Alternatively you can restore an iCloud backup, but you’ll be stuck in the restore loop again – albeit with a new version of iOS.

Option 2: re-deploy your old apps from Xcode to the device so the restore can finish. As soon as the last app is installed, the new iOS Version can be applied over the air.

If you no longer have access to the old apps fear not: as long as you can remember the Bundle ID, just create a new dummy app with said Bundle ID and deploy that – it’ll make the app on the device “deletable” again. iCloud doesn’t care and will finish the restore.

Note that you must bring back every old app and get rid of any dark icon you have on your springboard for this to work.

Option 3:
By far the simplest thing is to cancel the restore. I’ve only just found out in December 2014 that this option even exists: Settings – iCloud – Backup – Cancel Restore

Screen Shot 2014-07-22 at 13.31.11

What if I don’t remember the Bundle ID’s?

That’ll be a problem… You’ll have to guess. Usually when you deploy something with a title like “Test App”, then spaces in your Bundle ID will be replaced with a dash (as in com.yourdomain.Test-App). Capitalisation is important here: com.yourdomain.Test-App is seen as a different app than com.yourdomain.test-app.

If you’re not sure about the title of your “dark apps” (because usually it says “Waiting” during the restore attempt), try to hold one down, then press the x as if you’re deleting them. The deletion will silently fail, but the standard iOS Alert View will be displayed asking if you’re sure – and in doing so will display the title of this app.